- Exam Code: Organizational-Behaviors-and-Leadership
- Exam Name: WGU Organizational Behaviors and Leadership (IBC1)
- Updated: Aug 26, 2026
- Q & A: 80 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Organizational Structure and Culture | 15% | - Organizational Change and Innovation - Organizational Culture and Socialization - Organizational Design and Structure Types |
| Organizational Environment and Outcomes | 10% | - Organizational Effectiveness and Performance - Workplace Diversity and Inclusion - Stress Management and Well-being |
| Leadership Concepts and Practices | 25% | - Power, Influence, and Politics - Ethical Leadership and Trust - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership |
| Team and Group Dynamics | 25% | - Team Roles, Norms, and Cohesion - Communication Processes and Barriers - Conflict Management and Negotiation - Group Development and Types of Teams |
| Individual Behavior and Processes | 25% | - Motivation Theories and Applications - Decision Making and Problem Solving - Personality, Perception, and Values - Emotions, Attitudes, and Job Satisfaction |
Question 1
Which of the following characteristics is closely associated with informal groups but not associated with formal groups?
A. Defined by organizational structure
B. Directed towards organizational goals
C. Usually has a negative impact on the organization
D. Formed to meet social interactions' needs
Question 2
Which conflict-resolution techniques might a manager use to control the level of conflict that has become dysfunctional?
Choose 1 answer
A. Roughing and compromise
B. Superordinate goals and altering the structural variables
C. Expansion of resources and confrontation
D. Authoritative command and roughing
Question 3
Management is considering a massive reorganization in one plant and plans to organize the 250 employees currently working on the assembly line into teams. Management is seeking increases in productivity and manufacturing output.
Which type of teams should they create?
Select one.
A. Competitive teams
B. Self-managed teams
C. Quality teams
D. Virtual teams
Question 4
Which team consists of employees from about the same hierarchical level but from different work areas who come together to accomplish a common task?
Select one.
A. Problem-solving team
B. Self-managed work team
C. Cross-functional team
D. Semi-virtual team
Question 5
What is a characteristic employed by transformational leaders?
Choose 1 answer
A. Provides vision and sense of mission and gains trust
B. Practices management by exception
C. Intervenes only if performance standards are not met
D. Contracts exchange of rewards for effort
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: B | Question 4 Answer: C | Question 5 Answer: A |
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