WGU Principles of Management at Western Governors University(IAC1) : Principles-of-Management exam

Principles-of-Management
  • Exam Code: Principles-of-Management
  • Exam Name: Principles of Management at Western Governors University(IAC1)
  • Updated: Aug 29, 2026
  • Q & A: 50 Questions and Answers

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WGU Principles-of-Management Exam Syllabus Topics:

SectionObjectives
Topic 1: Organizational Structure and Design- Organizational Models
  • 1. Functional structures
  • 2. Divisional structures
  • 3. Matrix organizations
  • 4. Network organizations
- Organizational Fundamentals
  • 1. Span of control
  • 2. Organizational hierarchy
  • 3. Centralization and decentralization
  • 4. Departmentalization
Topic 2: Strategic Planning and Management- Strategic Planning Process
  • 1. Strategy implementation
  • 2. Strategy formulation
  • 3. SWOT analysis
  • 4. Environmental analysis
- Strategic Vision, Mission, and Goals
  • 1. Strategic vision
  • 2. Organizational goals
  • 3. Mission statements
Topic 3: Human Resource Management- Workforce Management
  • 1. Training and development
  • 2. Employee retention
  • 3. Recruitment and selection
  • 4. Performance management
- Motivation and Behavior
  • 1. Motivation theories
  • 2. Employee engagement
  • 3. Organizational behavior
  • 4. Workplace diversity
Topic 4: Business Ethics and Corporate Responsibility- Ethical Management
  • 1. Business ethics
  • 2. Compliance programs
  • 3. Ethical decision making
- Corporate Responsibility
  • 1. Corporate social responsibility
  • 2. Sustainability considerations
  • 3. Stakeholder management
Topic 5: Operations and Quality Management- Quality Management
  • 1. Customer satisfaction
  • 2. Continuous improvement
  • 3. Quality control tools
  • 4. Total Quality Management
- Operations Management
  • 1. Supply chain concepts
  • 2. Process improvement
  • 3. Resource management
  • 4. Value chain management
Topic 6: Leadership and Management- Leadership Concepts
  • 1. Leadership theories
  • 2. Decision-making processes
  • 3. Managerial roles
  • 4. Leadership styles
- Communication and Teamwork
  • 1. Collaboration techniques
  • 2. Organizational communication
  • 3. Team development
  • 4. Conflict management

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

Question 1

Which competitive force is reduced by the barriers provided by government policies, capital requirements, brand identification, and cost disadvantages? Choose 1 answer

A. Threat of new entrants
B. Threat of substitutes
C. Threat of supplier power
D. Threat of customer power


Question 2

What is evident when a company does something especially well in comparison to its competitors? Choose 1 answer

A. Urban location
B. Core capabilities
C. Strategic liaisons
D. Competitive objectives


Question 3

The person supervising a new advertising campaign was not sure that the team fully understood the technical side of the product they were working on and wanted to get a different perspective.
Which technique would be most appropriate in stimulating conflict?
Choose 1 answer

A. Authoritative command
B. Compromise
C. Bringing in outsiders
D. Appointing a devil's advocate


Question 4

A manager must choose between two qualified candidates for a promotion and must consider equal employment opportunity law. Which characteristics may the manager use to make the decision? Choose 1 answer

A. Religion
B. Age
C. Disability status
D. Fitness level


Question 5

Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.
What do entrepreneurs use to assess levels of risk and innovation?
Choose 1 answer
involved in establishing a new venture and must then decide if they are comfortable with

A. Entrepreneurial strategy matrix
B. Entrepreneurial loss function diagram
C. Collaboration tracking matrix
D. Innovation creation diagram


Solutions:

Question 1
Answer: A
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: A

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