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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which individual is recommended as the author for a business case introduction?

A) The Account Manager, with support from the customer's IT organization
B) The customer finance executive
C) A project team individual with insight into the overall solution, financials and customer's current situation
D) The System Engineer most familiar with the customer's infrastructure and technical environment

2. Which approach is recommended for gaining deeper insight into pain points raised by a senior customer business leader?

A) Lead an exercise to define revenue the customer could gain from using remote experts on sales calls
B) Speak with peers of the customer leader, to find out whether this person has a reputation for making problems sound bigger than they really are
C) Inform the customer of some statistics about their competitors, to get a reaction
D) Ask open ended questions about goals and impacts from challenges

3. What is the reason for identifying business case dependencies?

A) Customer business executives expect Cisco to minimize the actions their teams are required to execute
B) To improve alignment between the customer IT organization and business units
C) They are most likely to help you propose and defend solutions with larger customer investments
D) To communicate decisions or actions which must be satisfied in order for the business case to be fulfilled

4. Who is responsible for ensuring that the right people are assigned to assess results in an infrastructure rollout?

A) Customer purchasing analyst
B) Cisco / Channel Partner Account Manager
C) Customer business or IT executive sponsor
D) Customer lead architect for the solution

5. Why would an investment analyst report be a good source of company information?

A) This will report the customer's actual IT expenditures for hardware, software, services
B) It can complement company-published data and give you insight for discovery
C) It will likely give you an inside track on internal management relationships
D) You will find company-endorsed estimates of product level sales growth

Solutions: