- Exam Code: NP-Con-102
- Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
- Updated: Oct 07, 2026
- Q & A: 127 Questions and Answers
Salesforce Certified Nonprofit Cloud Consultant (NPC) : NP-Con-102 exam
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Case Management and Service Delivery | - Service and Case Tracking
|
| Topic 2: Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Topic 3: Program and Service Management | - Program Lifecycle Management
|
| Topic 4: Fundraising and Engagement | - Donor Management
|
| Topic 5: Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Question #1
A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?
- A. The custom Tabs have not been created for the Fundraising objects.
- B. The Permission Set License is unassigned.
- C. The Sharing Rules are missing for the Fundraising objects.
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #2
A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
- A. NPSP Advanced Mapping
- B. Salesforce Reports
- C. Insights Platform Data Integrity
- D. B2B Marketing Analytics
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #3
A nonprofit organization is setting up Outcome Management in Nonprofit Cloud to track the effectiveness of its job skills training program. The overall goal of the program is to reduce unemployment among its clients.
What should the organization use to represent the goal in the Outcome Management objects?
- A. A Benefit
- B. An Indicator Result
- C. An Outcome
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #4
A consultant is engaged by a nonprofit organization that wants to implement Nonprofit Cloud to digitize its siloed processes. Currently, the processes are comprised mostly of spreadsheets, notepads, and inboxes. The organization wants to have a fixed budget and a fixed scope of work (SOW). The organization already understands what is required and will clearly define all deliverables upfront. Which project management methodology describes the organization approach?
- A. Waterfall
- B. Kanban
- C. Agile
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #5
A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP. Where can the consultant find the NPSP version number for the field in question?
- A. Custom field definition detail
- B. NPSP package details
- C. NPSP Data Dictionary
- D. Schema Builder
Correct Answer: C 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
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