EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) : EX0-101日本語 exam

Exam Code: EX0-101J
Exam Name: ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版)
Updated: Jul 21, 2026
Q & A: 80 Questions and Answers

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EXIN EX0-101日本語 Exam Syllabus Topics:

Section	Objectives
Topic 1: Service Management as a Practice	- ITIL Core Concepts 1. Definition of service and value 2. Stakeholders and value creation - Processes Overview 1. Role of processes in ITSM 2. Process characteristics
Topic 2: ITIL Service Lifecycle	- Continual Service Improvement 1. CSI model 2. Metrics and reporting - Service Strategy 1. Financial management 2. Strategy management - Service Design 1. Design coordination 2. Service catalog management - Service Operation 1. Problem management 2. Incident management - Service Transition 1. Change management 2. Release and deployment management
Topic 3: Functions and Roles	- Key Roles 1. Service owner 2. Process owner - ITIL Functions 1. Service Desk 2. Technical Management
Topic 4: Processes in ITIL	- Service Support Processes 1. Request fulfillment 2. Incident management - Service Delivery Processes 1. Availability management 2. Capacity management

EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) Sample Questions:

A) Option A
B) Option D
C) Option B
D) Option C

Solutions:

Question # 1
Answer: C

Question # 2
Answer: A

Question # 3
Answer: D

Question # 4
Answer: A

Question # 5
Answer: B

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