- Exam Code: MB-240J
- Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)
- Updated: Sep 14, 2026
- Q & A: 230 Questions and Answers
Microsoft MB-240日本語 Exam : Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)
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Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
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Languages: English, Japanese
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: configure field service applications; manage work orders; schedule and dispatch work orders; manage field service mobility; manage inventory and purchasing; and implement Connected Field Service.
Microsoft MB-240日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage Inventory and Procurement (15-20%) | 15-20% | - Manage inventory levels and stock locations - Configure warehouse and inventory settings - Process purchase orders and returns - Handle inventory adjustments and transfers - Configure product inventory and item associations |
| Topic 2: Manage Work Orders (20-25%) | 20-25% | - Manage work order products, services, and notes - Handle work order incidents and resolutions - Manage work order reporting and analytics - Configure work order lifecycle and statuses - Create and manage work orders - Process work order inspections and recommendations |
| Topic 3: Manage Field Service Mobile Application (10-15%) | 10-15% | - Manage mobile forms and workflows - Configure Field Service Mobile app settings - Handle offline capabilities and synchronization - Configure resource and technician mobile experiences |
| Topic 4: Manage Asset and Connected Field Service (5-10%) | 5-10% | - Configure IoT integrations and alerts - Implement connected field service scenarios - Manage asset IoT connections and monitoring - Process IoT alerts and work order creation |
| Topic 5: Configure Field Service (20-25%) | 20-25% | - Implement security roles and field service settings - Configure pricing, billing, and cost entities - Set up and configure resource characteristics and skills - Configure Field Service organizations and structures - Set up and configure customer assets - Configure work order types and incident types - Configure scheduling configurations and booking setup |
| Topic 6: Scheduling and Dispatch (20-25%) | 20-25% | - Optimize schedules using resource scheduling optimization - Configure map view and route optimization - Handle scheduling conflicts and rescheduling - Configure schedule board and board features - Manage scheduling options and requirements - Schedule work orders using various methods |
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