WGU Information-Technology-Management Exam : WGU Information Technology Management QGC1

Exam Code: Information-Technology-Management
Exam Name: WGU Information Technology Management QGC1
Updated: Nov 11, 2026
Q & A: 214 Questions and Answers

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WGU Information-Technology-Management Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Networking & Infrastructure	15%	- IT infrastructure management - Cloud computing and virtualization - Network types, protocols, and architecture
Topic 2: IT Fundamentals & Concepts	20%	- Role of IT in business - Data, information, and knowledge management - Information systems types and components
Topic 3: IT Governance, Strategy & Ethics	15%	- Compliance, policies, and ethics - IT alignment with business goals - IT service management and ITIL basics
Topic 4: Data Management & Databases	15%	- Data integrity, security, and governance - Database models and design - SQL and data querying
Topic 5: IT Security & Risk Management	15%	- Risk assessment and mitigation - Threats, vulnerabilities, and controls - Security principles: confidentiality, integrity, availability
Topic 6: Systems Development & Lifecycle	20%	- Requirements gathering and analysis - SDLC phases and models - Design, implementation, and maintenance

WGU Information Technology Management QGC1 Sample Questions:

Question #1

How does a customer relationship management (CRM) system facilitate collaboration among sales, marketing, and customer service teams?

A. By managing campaign workflow approvals
B. By assigning shared customer tasks
C. By tracking internal communication metrics
D. By providing a centralized sharing platform

Reveal Solution Discussion 0

Correct Answer: D 🗳️