- Exam Code: HP2-I47
- Exam Name: Selling HP PS Lifecycle Services 2023
- Updated: Oct 07, 2026
- Q & A: 32 Questions and Answers
HP HP2-I47 Exam : Selling HP PS Lifecycle Services 2023
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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Lifecycle Services Overview | - HP Fix Services - HP Collaborate Services - HP Protect Services - HP Optimize Services - HP Renew Services - HP Set Up Services |
| Topic 2: Sales Skills and Positioning | - Qualifying customer needs - Positioning HP Lifecycle Services - Demonstrating value to clients - Building and presenting the business case |
| Topic 3: Service Registration and Delivery | - HP Channel Services Network (CSN) registration - HP Care Pack attachment rules |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question #1
The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond to this IT manager?
- A. Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received
- B. Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.
- C. Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.
- D. Explain that customers who purchase and register HP Active Care receive proactive alerts about device issues and create a service case.
Correct Answer: D 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #2
You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?
- A. Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
- B. Work with an HP distributor and use the program available exclusively to distributors
- C. Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
- D. Access your HP Channel Services Network account and modify any existing order information to match the new registration information
Correct Answer: A 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #3
Which HP Service uses artificial intelligence and automation to enable customers to anticipate, identify, and resolve device problems before they make an impact on the business?
- A. HP Next-Business Day Service
- B. HP Active Care
- C. HP Wolf Protect and Trace
- D. HP Device Recovery Service
Correct Answer: B 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
Question #4
Which statements are true about how HP Partners can sell HP Lifecycle Services? (Select two.)
- A. HP Synergy Partners can attach HP Care Packs to contractual HP hardware deals.
- B. All Partners can sell HP Lifecycle Services contractually.
- C. All Partners can resell HP Lifecycle Services as transactional upfront payments
- D. Partners can combine their services with HP Lifecycle Services to create a service bundle for their customers.
- E. HP Power Service Partners cannot sell HP Care Pack renewals as SKU-based services.
Correct Answer: C,D 🗳️
Explanation: Only visible for Exam4Tests members. You can sign-up / login (it's free).
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