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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Which of the following statements about usability test scripts is wrong?

A) It contains pre-session interview questions.
B) It is a checklist used by the moderator of a usability test.
C) It contains post-session interview questions.
D) It contains answers to the test questions.

2. A "usability requirement" is:

A) A requirement on the usability of a component or system
B) A requirement needed to define the size of a mobile phone used in a usability test
C) A requirement needed for a usability tester
D) A requirement how to conduct a usability test

3. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) The usability of the website is good - five minutes is a fair amount of time
B) That depends on the context of use as users may have different expectations
C) The usability of the website is bad - five minutes is way too long
D) That depends on the accessibility of the website

4. You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

A) Put the first phone you find in your shopping cart!
B) Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
C) Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
D) Which mobile operating system do you prefer?

Solutions: