Training and Preparation Resources

There are several resources that can help you prepare for the Cisco 500-052 exam, and some of them are:

• Deploying Cisco Unified Contact Centre Express (second edition) by Michael HouTong Luo
• Cisco Unified Contact Center Express Scripting and Development Series (Vol 1) by Cisco
• Reference books
• A great reading material to prepare you for the 500-052 exam is the book
• Cisco Unified Contact Center Express Install and Upgrade Guide for v11 by Cisco
• . It will not only help you get a better grasp on the Cisco Unified Contact Center Express but also additional insight on Cisco and tools such as Rtmt, Cet, WinGrep, and Ldap Browser. As a preparation resource, this book covers all exam objectives such as a UCCX installing, troubleshooting, and monitoring system operations. Moreover, from this book you will gain a deep understanding of areas like trace analyzing, desktop suite and finesse, scripting, and inbound and outbound call distribution. So, for everyone, it's available on the Amazon website for $49.95 in the Kindle format.If you would like to focus on an in-depth description of UCCX a highly recommended review is the
• Sample questions
• The newly released
• Deploying Cisco Unified Contact Center Express (UCCXD) 6.0
• Cisco documentations
• Lastly, to learn more about the exam question types, the Cisco learning network provides video tutorials with walkthrough demonstrations on the possible types of questions.
• Official training course
• You can prepare for the 500-052 by practicing the
• is a great document to read to get a thorough explanation of the Unified CCX installation and upgrading processes. Every candidate finds it useful for the 500-052 exam preparation as it provides extra detailing of both on two-node high availability deployment and a single node deployment in a cluster environment.
• course. This program is designed to help potential exam candidates understand the ins and outs of Cisco's Unified Contact Center Express and its installation, configuration, and maintenance procedures what helps you to take the 500-052 exam on the first attempt. That’s because you will be able to gain an understanding of the product from different components and deployment options to performing capacity planning.
• . It is a detailed guide about the Unified CCX that will help you to acquire an immense understanding of how to use the UCCX Application Editor and master advanced scripting techniques. It will be helpful not only on the final test but also assist you to extend boundaries on your experience in this field. So, you can get a grasp on handling advanced errors and script interruptions thanks to examples provided in every step for easy learning.

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The benefit in Obtaining the 500-052 Exam Certification

• Cisco IP Contact Center Express Specialist have more useful and relevant networks that help them in setting career goals for themselves. Cisco IP Contact Center Express Specialist Certification provide them with the right career direction than non certified usually are unable to get.
• Cisco IP Contact Center Express Specialist have the knowledge to use the tools to complete the task efficiently and cost-effectively than the other non-certified professionals lack in doing so.
• Cisco IP Contact Center Express Specialist is distinguished among competitors. Cisco IP Contact Center Express Specialist certification can give them an edge at that time easily when candidates appear for a job interview employers seek to notify something which differentiates the individual to another.
• Cisco IP Contact Center Express Specialist will be confident and stand different from others as their skills are more trained than non-certified professionals.
• Cisco IP Contact Center Express Specialist Certifications provide opportunities to get a job easily in which they are interested in instead of wasting years and ending without getting any experience.
• Cisco IP Contact Center Express Specialist Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/uccxd.html#~overview

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