- Exam Code: 37820X
- Exam Name: Avaya Midsize Solution Design Exam
- Updated: Nov 04, 2026
- Q & A: 66 Questions and Answers
Avaya 37820X Exam : Avaya Midsize Solution Design Exam
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Avaya 37820X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Implementation and Migration Planning | - Deployment Strategy
|
| Unified Communications and Collaboration Design | - UC Applications
|
| Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Solution Sizing and Bill of Materials | - Solution Configuration
|
| Networking and Infrastructure Design | - Infrastructure Requirements
|
Avaya Midsize Solution Design Sample Questions:
Question #1
Refer to the IT-FAC scenario and exhibits.
The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
- A. It uses a line of ruggedized endpoints.
- B. It utilizes the WiFi network of APs.
- C. It supports off-premise connectivity.
- D. It operates on a separate DECT network.
Correct Answer: A,B 🗳️
Question #2
A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?
- A. 150
- B. 450
- C. 350
- D. 250
Correct Answer: A 🗳️
Question #3
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. KVM
- B. VMware ESXi
- C. Amazon AWS AMI
- D. Microsoft Hyper-V
Correct Answer: A 🗳️
Question #4
You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business.
Based on these factors, which IP Office deployment model would meet the customer requirements?
- A. Hybrid Cloud
- B. Private Cloud
- C. On-Premise
- D. Public Cloud
Correct Answer: B 🗳️
Question #5
With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
- A. They can host online video conferences with a maximum of 5 participants.
- B. They can host online video conferences with a maximum of 15 participants.
- C. They can have direct online video calling but no video conferences.
- D. They can host online voice conferences with a maximum of 15 participants.
Correct Answer: B 🗳️
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